Terms of service

POLICIES 
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Shipping Times
Please allow up to 4 business days for processing and packaging on already made orders. 2-3 weeks for custom pieces.

I try my best to get everything out in a timely manor but am only one person. It can take some time to package and personalize everyones orders and get them shipped out. Please be patient with me =) I will always try to communicate with you estimated shipping times.

Please note, once a package leaves my possession and is at the post office, I have zero control over it! Sometimes the post office doesn’t scan packages in properly which makes the tracking number basically useless! Unfortunately, I can do nothing about this! Or sometimes packages can be late etc. I’ve had packages up to two weeks late due to mishaps with the post. I will do my best to help with this but I can not offer a refund on packages lost in the mail or things out of my control. Please reach out to USPS or whichever carrier you chose to ask questions about your shipping. 
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Returns and Exchanges
Please make sure you know your sizes! Please read description of the piece. I can not express this enough! I clearly state all piece details and dimensions in the description as well as provide clear photos of what the piece looks like to avoid any confusion or need to return.
I unfortunately CAN NOT give refunds at this time due to WRONG SIZES, MISREADING OF DESCRIPTION OR BUYERS REMORSE! please respect this. If you misgauged your size, There is unfortunately nothing I can do about this. Please get your sizes before purchasing, I cannot stress this enough.
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Repairs
I create my jewelry to last life times but I do understand that sometimes rings can snag on things, necklaces can break... If for some reason your piece has been damaged in anyway or a stone has been lost, I will do my best to repair it for you. but please note, sometimes pieces can not be repaired or if the stone was an odd shape, I may not be able to find a stone to fit. If it's unable to be repaired, I can try my best to remake it for you. Buyer will be responsible for original cost of the piece to be remade.
If something needs to be sent back the buyer will be responsible for the shipping.

Note: Please do not try to adjust your rings, cuffs, earrings or necklaces in anyway. This can cause wear over time and make your pieces more susceptible to damage or breaking!
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Jewelry Care
Please try not to wear your pieces while bathing, using lotion, going in the ocean, while using harsh chemicals, or doing activities that can harm the silver or stones. Your pieces can last a lifetime with simple care!
I use .925 sterling silver for all of my pieces. It is prone to tarnishing. Tarnishing is caused by a number of different chemicals but the most common one's are in the air around us. Sulfur and moisture. Try to keep your pieces in an air tight place when you're not wearing them to reduce tarnishing. If you leave your pieces in a jewelry box, they will tarnish, it is completely normal. They can turn yellow, purple and black. To clean your pieces use soap and water or a polishing cloth. Polishing clothes can be found at your local jewelers and on Amazon.
                                                                                                                                      
I want all of my customers to be happy and I try to work with everyone on all subjects above. I get it, life happens and sometimes shit happens. So if something comes up, Please contact me as soon as possible so we can work on a solution! but please understand that I have these shop policies in place for good reason. I am a one woman show working on this small business out of my home.
Leather Care
Most of the cow leather I use is water resistant, not water proof, so if your bag gets wet, wipe it with a dry paper towel or cloth, let it dry in a cool dark area. DO NOT apply heat.
The bags I make don't need to be polished or oiled. After time they will get broken in, which adds to the beauty of the piece.
No refunds or returns. 
T-Shirts
Please know your t-shirt size. I will list which kind of t-shirt it is and the sizing of each. No refunds or returns.

Payments 
Accepting payments of: American Express, Discover Card, Master Card, Shop, Visa
No payment plans at this time.